Shipping policy

At Happy Hound Box, we’re committed to delivering your pet essentials safely and on time, so you can focus on what really matters — keeping your dog happy, healthy, and stress-free.

Shipping Coverage

We currently offer shipping across the United Kingdom only. All orders are shipped directly from our fulfilment partners to ensure efficient and timely delivery.

Shipping Cost

Shipping is completely free on all UK orders — no minimum spend required.

Delivery Timeframe

Orders typically arrive within 7 to 10 business days from the date of dispatch. Business days exclude weekends and public holidays.

Please note that processing and dispatch may take 1–2 business days depending on order volume, especially during peak seasons.

Order Tracking

Once your order has been processed and dispatched, you’ll receive a confirmation email with tracking details so you can follow your parcel every step of the way.

Missed Deliveries or Delays

In the event of a missed delivery or unexpected delay, please refer to your tracking link for updates. If you need further support, feel free to get in touch.

Contact Us

For any shipping-related questions or issues, reach out to us at HappyHoundBox@outlook.com. We aim to respond to all queries within 24 hours.